400 and 500 Errors

If you ever see a message that refers to a Core error 400 or 500, we want to know ASAP. 400 and 500 errors are always unexpected errors, meaning that something happened that was unexpected. Errors like this can cause very serious side effects. So please, if you come across an error like this, report it to us as soon as possible.

The type of information that really helps us to find and fix any sort of problem

  • Date and time of error
  • What you were doing, and what you were expecting
  • Steps to reproduce
  • Any other details
  • Your contact info

Email these to support@ionlake.com

Thank You